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TERMS AND CONDITIONS

Terms and Conditions

The Black Friday Members Club forms part of the Clubhouse by Superbalist campaign.

The promotion runs from 17 October 2025 to 23 November 2025, ending at 23:59 SAST, with early access benefits and rewards determined by qualifying spend and participation.

Participation in the campaign constitutes acceptance of these Terms & Conditions. By participating, you also agree to be bound by the general Superbalist Terms and Conditions.

1. Campaign Mechanics

1.1. The Black Friday Members Club rewards Fashion United SA (Pty) Ltd t/a Superbalist.com ("Superbalist") customers with exclusive early access and benefits based on their qualifying spend during the promotional period. Eligible customers will automatically unlock one of three spending tiers:

Tier

Qualifying Spend (ZAR)

Reward / Access

Tier 3 — Titanium

R1,500 on one total checkout on any participating day 17 October 2025 to 23 November 2025, ending at 23:59 SAST.

Early access to Black Friday deals

Tier 2 — Platinum

R2,500 on one total checkout on any participating day 17 October 2025 to 23 November 2025, ending at 23:59 SAST.

Titanium access + VIP Collection Entry

Tier 1 — Diamond

R3,000 on one total checkout on any participating day 17 October 2025 to 23 November 2025, ending at 23:59 SAST.

Platinum access + Full Black Friday Deals Schedule + R200 Festive Voucher

1.2. Tier Qualification:

Tier qualification is based on completed and paid orders placed between 17 October 2025 and 23 November 2025, ending at 23:59 SAST. All access and rewards are non-transferable and linked to the qualifying Superbalist account.

1.3. Multiple Qualifying Purchases:

1.3.1 A customer's final tier status will be determined by their single highest-value qualifying transaction made during the promotional period. If a customer makes multiple purchases that qualify for different tiers, the rewards associated with the highest tier achieved will supersede any rewards from a lower tier. Rewards are not cumulative across multiple transactions.

1.3.2 For example, if a customer places one order of R1,500 (qualifying for Tier 3) and a separate order of R3,000 (qualifying for Tier 1), their final status will be determined by the highest single transaction. They will therefore achieve Diamond Tier status and be eligible for the rewards associated with that single, highest tier only.

1.4. Mandatory Opt-In for Rewards:

To qualify for and receive any rewards, including early access links and Festive Vouchers, participants must be opted-in to receive marketing communications from Superbalist via email on the date of reward allocation (on or before 30 November 2025). It is the participant's sole responsibility to ensure their communication settings are correct prior to this date. You can manage your settings in your Superbalist account under account info and notification settings.

1.5. Festive Voucher Terms (Diamond Tier)

1.5.1. The R200 Festive Voucher is exclusively for Diamond Tier qualifiers.

1.5.2. Vouchers will be issued via email on or before 30 November 2025.

1.5.3. The voucher is valid for use on a single transaction from 2 December 2025 until 13 December 2025 at 23:59 SAST.

1.5.4. A minimum spend of R1500 is required for the voucher to apply.

1.5.5. The voucher cannot be used in conjunction with any other promotional offer or voucher and is not redeemable for cash.

1.5.6. A limit of 1 (one) R200 Festive Voucher shall be issued per individual Participant for the duration of the promotional period, irrespective of the number of Diamond Tier qualifying purchases made by that Participant.

2. Discounts and Promotions

2.1. Discounts apply to selected items only and may auto-apply at checkout; no code is required.

2.2. Offer validity and duration vary per deal and will be communicated on Superbalist platforms.

2.3. Only one promotion or voucher may be used per transaction.

2.4. All offers are subject to stock availability and while stocks last.

2.5. For free delivery or collection, a minimum spend of R650 applies.

2.6. Returns and exchanges are subject to Superbalist’s standard returns policy.

3. Eligibility, Exclusions and Verification

3.1.

The promotion is open to natural persons who are residents of South Africa, aged 18 years or older, and who hold a valid Superbalist account ("Participants").

3.2 This promotion is not open to directors, members, partners, employees, agents, or consultants of Superbalist, or any of its suppliers, partners, or affiliates, nor to their immediate family members (spouse, parent, child, sibling, and their respective spouses).

3.3 Orders must be completed and paid in full to count toward tier qualification.

3.4 Cancelled, refunded, or returned items will not count toward the qualifying spend threshold. If a return or refund causes the original qualifying order's value to drop below the tier threshold, Superbalist reserves the right to deem the customer ineligible for the associated rewards. If a voucher has already been issued, Superbalist reserves the right to cancel it.

3.5 Superbalist reserves the right to verify all purchases and eligibility before granting access or rewards.

4. General

4.1 Rewards:

All offers, rewards, and benefits are non-transferable, not redeemable for cash, and cannot be combined with any other promotion, voucher, or discount unless explicitly stated otherwise by Superbalist.

4.2. Right to Amend/Cancel:

Superbalist reserves the right to amend, extend, suspend, withdraw, or cancel the promotion, any of its tiers, and/or these Terms & Conditions, in whole or in part, at any time and for any reason, without prior notice or liability.

4.3. Disqualification:

Superbalist reserves the right to disqualify any Participant and/or revoke any rewards if it reasonably suspects a breach of these Terms & Conditions, or any misuse, tampering, fraudulent activity (including, but not limited to, related to returns or cancellations), or other conduct deemed to be improper.

4.4. Liability

Superbalist will not be liable for any direct, indirect, or consequential damages arising from participation in the campaign, delays, or third-party service issues (including payment or delivery delays). Participation in this campaign is at the customer’s own discretion and risk.

4.5. Final Decisions:

The decisions of Superbalist in all matters related to this promotion are final and binding, and no correspondence will be entered into.

4.6. Data Protection & Communication:

By participating, you consent to the processing of your personal information by Superbalist in accordance with its Privacy Policy. To qualify for and receive any rewards, Participants must be opted-in to receive marketing communications from Superbalist as specified in Clause 1.4.

The Birthday Explorer Club forms part of the Clubhouse by Superbalist campaign:

Birthday Explorer Club campaign and promotions will run from 24 October 2025 to 2 November 2025, ending at 23:59 SAST.

Participation in the campaign constitutes acceptance of these Terms & Conditions.


  1. Competition

Competition open to South African residents only.

To enter, snap a pic at the event, share it to your Instagram Story, and tag @superbalist.

One winner will receive a R10 000 Superbalist shopping voucher.

Entries open 8am on 29th October 2025 and entries close at 8pm on 29th October 2025.

Winner will be selected at random and notified via DM.

The prize is non-transferable and cannot be exchanged for cash.

All physical activations (e.g., Birthday Parades, Lifesize Bag Search, Gelato Cart) are subject to weather and operational conditions.
Participation in on-site activities is voluntary. By participating, customers consent to photography and the use of event footage for Superbalist’s marketing and social media content.
Superbalist reserves the right to amend, extend, or withdraw any promotion without prior notice.
-Misuse, tampering, or fraudulent participation will result in disqualification.
-All decisions by Superbalist are final and binding.
-By participating, customers agree to receive campaign-related communications unless opted out.

  1. Campaign Mechanics

-Each day presents a new set of clues to unlock the Secret Store and access Birthday Explorer Club Offers.
-Clues will be revealed daily via Superbalist digital channels, including (but not limited to) email, push notifications, social media, on-site clues, and activations.
-Participants must locate hidden QR codes or links on the Superbalist website, Social Media Accounts or at physical activations in Cape Town, Johannesburg, and Durban.
-Scanning a valid QR code or accessing a link grants access to exclusive Birthday Explorer Club deals.
-These deals and offers are available for a maximum of 2-hour windows each day, or until the stock limit is reached; whichever comes first.
-Once the stock limit for an offer is reached, the offer is considered complete and no longer available.
-All offers are time-limited, stock-dependent, and subject to availability, as communicated each day.

  1. Discounts and Promotions

-Discounts apply to selected items only.
-Discounts auto-apply at checkout; no code is needed.
-Offer period: 24 October to 2 November 2025 at 23:59 SAST.
-Only one promotion or voucher may be used per transaction.
-A maximum of two (2) items per customer per day applies to all Birthday Tertiary Offers and Secret Store deals.
-For free delivery or collection, the minimum spend is R650.
-Returns and exchanges are subject to Superbalist’s standard returns policy.

  1. Events and Activations

-All physical activations (e.g., Birthday Parades, Lifesize Bag Search, Gelato Cart) are subject to weather and operational conditions.
-Participation in on-site activities is voluntary. By participating, customers consent to photography and the use of event footage for Superbalist’s marketing and social media content.

  1. General

-Superbalist reserves the right to amend, extend, or withdraw any promotion without prior notice.
-Misuse, tampering, or fraudulent participation will result in disqualification.
-All decisions by Superbalist are final and binding.
-By participating, customers agree to receive campaign-related communications unless opted out.

 


 

General:

1.Introduction

1.1. This website can be accessed at superbalist.com, related mobi-sites and software applications (the “Website”) and is owned and operated by Fashion United SA (Pty) Ltd t/a Superbalist.com ("Superbalist", "we", "us" and "our").

1.2. These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website.

1.3. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Register Now”/”Sign up” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

1.4. The Website enables you to shop online for an extensive range of goods which may include footwear, apparel, sport, home and kitchenware, baby and toddler products, electronics, health and beauty products (“Goods”).

2.Important Notice

2.1. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).

2.2. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which -

2.2.1. may limit the risk or liability of Superbalist; and/or

2.2.2. may create risk or liability for the user; and/or

2.2.3. may compel the user to indemnify Superbalist; and/or

2.2.4. serves as an acknowledgment, by the user, of a fact.

2.3. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

2.4. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Superbalist to explain it to you before you accept the Terms and Conditions or continue using the Website.

2.5. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Superbalist in terms of the CPA.

2.6. Superbalist permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

2.7. These Terms and Conditions are divided into three sections, as follows:

  • Part A – Orders and Sales;
  • Part B – H&M Products
  • Part C – Privacy Policy; and
  • Part D – General Legal Terms.

3.Returns

Please refer to our Returns Policy for more information about cancelling orders after delivery, and about returns (and related refunds, replacements or repairs). The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).

PART A – ORDERS AND SALES

4.Registration and use of the Website

4.1. Only registered users may order Goods on the Website.

4.2. To register as a user, you must provide a unique username and password and provide certain information and personal details to Superbalist. You will need to use your unique username and password to access the Website in order to purchase Goods.

4.3. You agree and warrant that your username and password shall:

4.3.1. be used for personal use only; and

4.3.2. not be disclosed by you to any third party.

4.4. For security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.

4.5. You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.

4.6. You agree to notify Superbalist immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

4.7. By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

4.8. You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Company representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

4.9. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

4.10. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Company representative.

5.Conclusion of Sales and availability of stock

5.1. Registered users may place orders for Goods, which Superbalist may accept or reject. Whether or not Superbalist accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorisation by Superbalist for the Goods.

5.2. NOTE: Superbalist will indicate the acceptance of your order by delivering the Goods to you, and only at that point will an agreement of sale between you and Superbalist come into effect (the “Sale”). This is regardless of any communication from Superbalist stating that your order or payment has been confirmed. Superbalist will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.

5.3. Orders may not be cancelled after receipt of payment of the Goods by Superbalist. After dispatch of your Goods, you may cancel the Sale only in accordance with the Returns Policy.

5.4. Placing Goods in a shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available. You cannot hold Superbalist liable if such Goods are not available when you complete or attempt to complete the purchase cycle at a later stage.

5.5. You acknowledge that stock of all Goods on offer is limited. In the case of Goods for sale by Superbalist, Superbalist will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stockWhen Goods are no longer available after placing an order, Superbalist will notify you and you will be entitled to a refund of the amount paid by you for such Goods.

5.6 Please note that all fragrances have been imported without the approval of the manufacturer or its licensed supplier. Therefore these goods will not be covered by the warranty of the manufacturer or its licensed supplier. However, the Superbalist Returns Policy applies to all items purchased on Superbalist.com.

6.Payment

6.1. We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

6.2. Payment may be made for Goods via any of the available payment methods shown in checkout (depending on its availability and your eligibility to use such a method).

6.3. Where payment is made by debit card/credit card, we may require additional information in order to authorise and/or verify the validity of payment. We may withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation, your order for the Goods will be cancelled. You warrant that you are fully authorised to use the debit card/credit card supplied for purposes of paying for the Goods, and that your debit card/credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website.

6.4. Any store credit (Superbalist wallet funds) will be applied automatically to your purchase.

6.5. The payment options are explained in more detail in our Frequently Asked Questions (“FAQ”): Payment Assistance, which is incorporated by reference.

6.6. You may contact us via email at info@superbalist.com to obtain a full record of your payment. We will also send you email and SMS communications about your order and payment.

6.7. Once you have selected your payment method and you accept these Terms and Conditions, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

7.Delivery of goods

7.1. Superbalist offers one method of delivery of Goods to you, which is via courier.

7.2. Please see details of our delivery and shipping terms and conditions in our FAQ: Shipping Information, which is incorporated by reference.

7.3. Some items (heavy or large, based on volumetric weight) may carry additional delivery fees. For more information on delivery and associated fees click here
7.4. Where it accepts your order, Superbalist will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.

8.Errors

We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.

9.Vouchers and Coupons

9.1. Superbalist may from time to time sell electronic gift vouchers (“Vouchers”) and make electronic promotional codes (“Coupons”) available for use on the Website towards the purchase of Superbalist products. More specifically:

9.2. Vouchers

9.2.1. Vouchers are valid for 3 years after sale. If your Voucher has not been used within that period, it will expire. Vouchers can be redeemed by your wallet here.

9.2.2. Vouchers cannot be used to buy other Vouchers or Coupons, and are not transferable. Vouchers are only eligible for redemption via the original email address that they were sent to. Vouchers do not accrue interest and are not refundable for cash once purchased.

9.2.3. If your Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.

9.3. Coupons

9.3.1. Coupons are issued electronically in Superbalist’s sole discretion. Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.

9.3.2. As a general rule, and unless specified otherwise on the specific Coupon itself:

9.3.2.1. a Coupon can only be used once, with promotional offers on the Website;

9.3.2.2. only one Coupon can be used per person unless Superbalist specifies otherwise; and

9.3.2.3. the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.

9.3.3. Coupons cannot be used to buy Vouchers or other Coupons, cannot be exchanged for cash, and are not transferable to any other person.

9.3.4. If Superbalist is running a special on the Website where a discount is automatically applied upon check-out, and you try to redeem a Coupon as well, the Website will automatically apply the promotion of greater value or benefit to you.

9.4. Site Promotions

From time to time Superbalist will run promotions. These promotions will either be on selected products or site wide. For each promotion there will be specific terms and conditions. Promotions may require the users to apply the stated promo-code to their cart during the check-out process.

PART B – H&M PRODUCTS

10.Additional terms applicable to H&M products

10.1 Superbalist sells H&M products for and on behalf of H and M Hennes and Mauritz Proprietary Limited (“H&M”) to users on the Website. Superbalist is neither the buyer nor the seller of H&M products. Superbalist is an agent selling H&M products for and on behalf of H&M to users and provides the platform to facilitate transactions between H&M and users.

10.2 A sale is concluded between the user and H&M on acceptance of the user’s order on the Website. Superbalist is not a party to that sale.

10.3 The sale of H&M products is subject to the Terms and Conditions. If there is a conflict between the Terms and Conditions and the additional terms applicable to H&M products, the latter prevails.

10.4 Superbalist is responsible for the fulfilment and delivery of H&M products to users and to provide an invoice on behalf of H&M to users.

10.5 All H&M products returned by users are subject to the Superbalist Returns Policy. Superbalist will administer the return of H&M products for and on behalf of H&M to ensure a pleasant and consistent customer experience for users when shopping on the Website. Although Superbalist may attempt to resolve on behalf of H&M any claim from a user arising from a return, all claims that result in legal disputes must be resolved directly between the user and H&M.

PART C – PRIVACY POLICY

11.Privacy policy

11.1. We respect your privacy and will take all reasonable measures to protect it, as more fully detailed in our Privacy Policy, which is incorporated by reference.

PART D – GENERAL LEGAL TERMS

12.Changes to these terms and conditions

12.1. Superbalist may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.

12.2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

13.Electronic communications

When you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy as set out in clause 10 above.

14.Ownership and copyright

14.1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of Superbalist, its advertisers and/or sponsors and/or is licensed to Superbalist.

14.2. You will not acquire any right, title or interest in or to the Website or the Website Content.

14.3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact our Admin Manager at 087 362 7300 or e-mail info@superbalist.com.

14.4. Where any of the Website Content has been licensed to Superbalist or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

15.Disclaimer

15.1. The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

15.2. Whilst Superbalist takes reasonable measures to ensure that the content of the Website is accurate and complete, Superbalist makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website.

15.3. Superbalist disclaims liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

15.4. Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

15.5. Any views or statements made or expressed on the Website are not necessarily the views of Superbalist, its directors, employees and/or agents.

15.6. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Superbalist also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Superbalist, its employees, agents or authorised representatives. Superbalist thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.

16.Linked third party websites

16.1. This Website may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and Superbalist is not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use.

16.2. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

17.Limitation of liability

17.1. Superbalist cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Superbalist, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to info@superbalist.com or by contacting 087 362 7300.

17.2. SUPERBALIST SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

17.3. YOU HEREBY INDEMNIFY SUPERBALIST AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

18.Availability and termination

18.1 We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.

18.2. Superbalist may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Superbalist will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time and to the extent possible.

18.3. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, and you fail to remedy such failure within 7 (seven) days of notice to you by us, this may (in our sole discretion) lead to a suspension of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.

18.4. Superbalist is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website, the Return Policy, and/or have created multiple user profiles to taken advantage of a promotion or Coupon intended by Superbalist to be used once-off by you, to blacklist you on its database, suspend or terminate access to your user account and/or the Website, refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Superbalist, in whole or in part, on notice to you.

18.5 Superbalist is not liable for any loss or damages suffered by you as a result of any actions taken by Superbalist in terms of clause 18.

19.Governing law and jurisdiction

19.1. These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

19.2. In the event of any dispute arising between you and Superbalist, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.

19.3. Nothing in this clause 18 or the Terms and Conditions limit your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

20.Notices

20.1. Superbalist hereby selects 13th Floor, Roggebaai Place, On the Square Foreshore, Cape Town as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“nominated address”). Superbalist may change this address from time to time by updating these Terms and Conditions.

20.2. You hereby select the address specified on the Goods order form as your nominated address, but you may change it to any other physical address by giving Superbalist not less than 7 days’ notice in writing.

20.3. Notices must be sent either by hand, prepaid registered post, telefax or email and must be in English. All notices sent -

20.3.1. by hand will be deemed to have been received on the date of delivery;

20.3.2. by prepaid registered post, will be deemed to have been received 10 days after the date of posting;

20.3.3. by telefax before 16h30 on a business day will be deemed to have been received, on the date of successful transmission of the telefax. All telefaxes sent after 16h30 or on a day which is not a business day will be deemed to have been received on the following business day; and

20.3.4. by email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.

21.Superbalist information

For the purposes of the ECT Act, Superbalist’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:

21.1. Full name: Fashion United SA (Pty) Ltd t/a Superbalist.com, a private company registered in South Africa with registration number 2017/007569/07

21.2. Main business: Online retailer

21.3. Physical address for receipt of legal service (also postal and street address): 13th Floor, Roggebaai Place, On the Square Foreshore, Cape Town(marked for attention: CEO and Legal)

21.4. Office bearers: David Cohen (CEO), Gregory van Eden (CFO)

21.5. Phone number: 087 362 4001

21.6 PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from here.

Third-Party Sellers' information is available in the relevant Product listing and/or via the customer support centre contactable via our Help page.

21.7 Intellectual property complaints: If you have a complaint/allegation of intellectual property infringement, please send your complaint/allegation to legal@superbalist.com and include the following key information: the specific URLs on the platform that relate to your complaint/allegation; and actual copies of the South African/CIPC-issued certification that you are relying on (i.e. in order to objectively confirm the intellectual property rights claimed in South Africa and then pass the same on to the affected suppliers/sellers accordingly). Subject to the aforesaid, and subject to the fluidly reactive nature of the platform and its related functionality limitations, we confirm that we’ll be able to investigate those identified URLs and then respond to your complaint/allegation in good faith as soon as possible.

22.General

22.1. Superbalist may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.

22.2. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.

22.3. Any failure on the part of you or Superbalist to enforce any right in terms hereof shall not constitute a waiver of that right.

22.4. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

22.5. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

22.6. No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.

22.7 These Terms and Conditions contain the whole agreement between you and Superbalist and no other warranty or undertaking is valid, unless contained in this document between the parties.

23.TERMS OF USE FOR WHATSAPP AI STYLIST (STELLA)

These Terms of Use were last updated on 8 November 2024

Please read the following Terms of Use carefully before using the Service.

1. Introduction

1.1. These are the terms and conditions ("Terms") governing the use of this Service and the agreement that operates between You and Superbalist. These Terms set out the rights and obligations of all users regarding the use of the Service.

1.2. Nothing in these Terms are intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either You or Superbalist in terms of the Consumer Protection Act, 68 of 2008 (the “CPA”), to the extent that same applies to You.

1.3. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all users who access or use the Service.

1.4. By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Service.

1.5. Your access to and use of the Service is also conditioned on Your acceptance of, and compliance with, Our Terms and Conditions, Our Privacy Policy, and the WhatsApp Terms and Conditions. Please read the aforementioned documents carefully before using the Service.

2. Definitions

2.1. In these Terms, unless the context indicates otherwise -

2.1.1. "User Content" means images, information, documents, or other items that users add to WhatsApp text messages;

2.1.2. "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet;

2.1.3. "Service" WhatsApp Chatbot AI Stylist service offered by Superbalist by means of automated software powered by rules or artificial intelligence (AI) and runs on the WhatsApp platform

2.1.4. "Superbalist", "Our", "We" and "Us" means Fashion United SA (Pty) Ltd t/a Superbalist.;

2.1.5. "WhatsApp" means the platform for exchanging short messages under conditions provided by WhatsApp LLC; and

2.1.6. "You", “Your” and “Yourself” means the individual accessing or using the Service or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2.2. Any term used in these Terms, but not defined herein, shall have the meaning specified in Our Terms and Conditions or Our Privacy Policy, as the case may be.

3. Object of the Agreement

3.1. Our AI fashion stylist provides personalised fashion advice, outfit suggestions, and styling tips via WhatsApp. The Service is powered by artificial intelligence and aims to enhance Your fashion choices based on Your preferences and occasions.

3.2. The Service is provided at Our sole discretion and subject to Your compliance with these Terms. The Service are intended solely for Your personal, non-commercial use (except as specifically and expressly agreed in writing by Us) and may only be used in accordance with these Terms.

3.3. In order to use the Service, You will need to provide suitable and accurate Content about Your fashion preferences, sizes and any relevant details. The outputs are dependent on the quality of the Content You provide. You are solely responsible for providing appropriate and suitable Content.

4. Eligibility

4.1. You must be of legal age (at least 18 years of age) to register and use the Service (on behalf of Yourself or the entity that You represent).

4.2. You represent and warrant that You have the right, authority, and capacity to enter into these Terms (on behalf of Yourself or the entity that You represent). You represent and warrant that You are 18 (eighteen) years of age or older and of full legal capacity.

4.3. If You are under the age of 18 (eighteen) or if You are not legally permitted to enter into a binding agreement, then You may use the Service only with the involvement and supervision of Your parent or legal guardian. If Your parent or legal guardian supervises You and gives his/her consent, then such person agrees to be bound to these Terms and to be liable and responsible for You and all Your obligations under these Terms).

5. Opt-In and Opt-Out

5.1. By responding affirmatively to an initial prompt received on the Service You opt-in to receive messages from Us. By opting in, You consent to receive automated WhatsApp messages, notifications, updates, or any other forms of communication related to the Service.

5.2. You may opt out of receiving further messages at any time. To opt out, simply reply with the word “STOP” to any message from the Service, and You will be immediately unsubscribed. After opting out, You will no longer receive messages via the Service unless You choose to opt-in again.

6. User Content

6.1. The Service requires You to submit User Content to Us via WhatsApp. Subject to these Terms, You retain all rights to Your User Content. We do not claim ownership of any User Content that You submit to Us on or through the Service.

6.2. By providing User Content when using Service, You (a) grant Us a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, exploit, modify, publicly display, publicly perform, create derivative works from, incorporate it into other works, change, reformat, and distribute User Content in connection with providing and operating the Service and related services and/or for Superbalist's own benefit, subject to the Privacy Policy; and (b) You agree to indemnify Us and our directors, officers, and employees and hold them harmless from any and all claims and expenses, including attorneys’ fees, arising from User Content and/or Your failure to comply with these Terms.

6.3. You represent and warrant that You own or otherwise have the right to use the User Content submitted by You through the Service and that such User Content does not violate any intellectual property rights of third parties.

6.4. You may not submit any User Content that violates these Terms. Although We have no obligation to screen, edit, or monitor User Content, We may delete or remove User Content at any time and for any reason.

6.5. You may also only submit User Content that is non-confidential, and You have all necessary rights to disclose. You may not provide any User Content that:

6.5.1. is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;

6.5.2. would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party or otherwise create liability or violate any applicable law;

6.5.3. may infringe any patent, trademark, trade secret, copyright, publicity or other intellectual or proprietary right of any party;

6.5.4. contains or depicts any statements, remarks or claims that do not reflect Your honest views and experiences;

6.5.5. impersonates or misrepresents Your affiliation with any person or entity;

6.5.6. contains any unsolicited promotions, political campaigning, advertising or solicitations;

6.5.7. contains any confidential or personal information of a third party, without the third party’s consent;

6.5.8. contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or

6.5.9. is, in Our sole judgment, objectionable or that may expose the Service or others to any harm or liability of any type.

6.6. In addition, although We have no obligation to screen, edit or monitor User Content, We may delete or remove User Content at any time and for any reason.

7. Your use of the Service

7.1. Any content You submit through the Service is governed by the Privacy Policy. If You submit a question or response, You are solely responsible for Your own communications, the consequences of submitting those communications, and Your reliance on any communications posted in response by the Service.

7.2. As a condition of using the Service, You agree not to use the Service for any purpose that is prohibited and is not specifically allowed by the Terms. You are responsible for all of Your activity in connection with the Service and You shall abide by all applicable laws. Should You violate these Terms, Superbalist may blacklist You on its database, suspend and/or terminate Your access to the Service, in whole or in part, on notice to you.

7.3. As a condition of using the Service, You agree to meet the conditions established by the WhatsApp Terms and Conditions. Should You violate any terms or conditions established by WhatsApp as a result of Your use of the Service, You shall indemnify Superbalist against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) brought by WhatsApp arising out of or related to Your Violation any terms and conditions established by WhatsApp, and Superbalist has the right to suspend or permanently remove Your access to the Service.

7.4. You shall refrain from using the Service for purposes or effects (a) other than to share outfits, opinions and purchasing decisions on garments, clothing and fashion or (b) which are unlawful or harmful to the rights and interests of others, or in any way damage, disable, affect or impair the Service. It is also prohibited to use the Service in any way that prevents or hinders the proper functioning of the Service or the normal use or enjoyment of the Service by other users.

7.5. You agree that you shall not:

7.5.1. copy, adapt, alter, modify, translate, or create derivative works of the Service without the written authorisation of the Company;

7.5.2. use or access the Service to compile data in a manner that is used or usable by a competitive product or service;

7.5.3. use the Service to engage in any illegal conduct;

7.5.4. submit any communications that infringe or violate the rights of any party;

7.5.5. submit media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit, or any material that could give rise to any civil or criminal liability under applicable law or that otherwise may be in conflict with these Terms;

7.5.6. upload any material that contains software viruses or any other computer code, files or programs that is malicious, technologically harmful or designed to interrupt, destroy or limit the functionality of any computer software or the Service; or

7.5.7. perform any other actions that are not consistent with these Terms and applicable laws,

and if You take any of the aforementioned actions, You will be materially breaching the terms of these Terms, and Superbalist may immediately terminate Your use of the Service.

7.6. You are solely responsible for the access to and proper use of the Service, subject to applicable laws, whether national or international, as well as the principles of good faith, morality, good custom, and public order.

8. Privacy

We will process Your personal information in compliance with the Privacy Policy and applicable privacy laws. Please read more in Our Privacy Policy.

9. Limited License to use the Service

9.1. The Service and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, page headers, button icons, scripts, service marks, logos, slogans, filters, user-generated filters and other content contained therein (collectively, the “Service Content”) are owned by or licensed by Us and are protected under law. Except as explicitly stated in these Terms, Superbalist and its licensors reserve all rights to the Service and the Service Content.

9.2. You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and Service Content for Your personal, non-commercial purposes. However, such license is subject to these Terms and does not include any right to: (a) sell, resell or commercially use or exploit the Service or Service Content; (b) copy, reproduce, distribute, publicly perform or publicly display Service Content, except as expressly permitted by Us or our licensors; (c) modify the Service Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of the Service or Service Content, except as expressly set forth in the Terms; (d) use any data mining, robots or similar data gathering or extraction methods; (e) You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service Contentor; or (f) use the Service or Service Content other than as expressly provided in these Terms. Any use of the Service or Service Content other than as specifically authorised herein, without Our prior written permission, is strictly prohibited and will terminate the license granted under these Terms.

9.3. To avoid any doubt, Superbalist owns all the text, images, photos, audio, video, location data, software, code, and all other forms of data or communication that Superbalist creates and makes available in connection with the Service, including but not limited to visual interfaces, interactive features, graphics, design, compilation of User Content, and the compilation of aggregate user review ratings and all other elements and components of the Service, excluding Content (collectively referred to herein as the “Superbalist's Content”). Except as expressly and unambiguously provided herein, We do not grant You any express or implied rights, and all rights in and to the Service and the Superbalist's Content are retained by Us.

10. Links

The Service Content may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms do not apply to those Third Party Websites and Superbalist is not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use.

11. Indemnification

To the fullest extent permitted by applicable law, You hereby indemnify, defend, and hold harmless Superbalist and each of our officers, directors, agents, partners and employees (individually and collectively, the “Service Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to: (a) Your access to or use of the Service; (b) Your User Content or feedback; (c) Your violation of these Terms; (d) Your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) Your conduct in connection with our Service. You agree to promptly notify the Service Parties of any third-party Claims, cooperate with Service Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Service Parties will have exclusive control of the defense or settlement of any third-party Claims.

12. Warranty Disclaimer and Limitation of Liability

12.1. In the event of any incident or difficulty accessing the Service, You can report it to Superbalist via email at info@superbalist.com. Upon receipt, We will analyse the incident and give reasonable instructions to You on how to resolve it.

12.2. We reserve the right to terminate Your access to the Service at any time and without notice, either for technical reasons, security, control, maintenance, by power failure or any other cause, either specified or not in these Terms.

12.3. To the maximum extent permitted by applicable law, We refuse any liability for damages of any kind that may result from Your use of the Service or that may result from the lack of veracity, completeness and/ or correctness of feedback or Superbalist Content, including but not limited to damages of any kind that may be due to the impersonation of a third party by a user in any kind of correspondence via the Service.

12.4. THE SERVICE IS PROVIDED “AS IS”, “AS AVAILABLE” AND IS PROVIDED WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, SAVE TO THE EXTENT REQUIRED BY LAW. NEITHER SUPERBALIST, NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS OR CONTENT PROVIDERS WARRANTS, AND EACH OF THEM HEREBY EXPRESSLY DISCLAIMS, THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS; OR (E) THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE CONTENT, TEXT, IMAGES, SOFTWARE, GRAPHICS, OR COMMUNICATIONS PROVIDED BY SUPERBALIST AND THIRD PARTIES ON OR THROUGH THE SERVICES, INCLUDING PARTNER OFFERS AND CLOTHES RECOMMENDATIONS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

12.5. SUPERBALIST SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE SERVICE OR THE SUPERBALIST CONTENT CONTAINED IN THE SERVICE; OR YOUR INABILITY TO USE THE SERVICE, AND/OR UNLAWFUL ACTIVITY ON THE SERVICE AND/OR ANY LINKED THIRD PARTY WEBSITE.

12.6. YOU HEREBY INDEMNIFY SUPERBALIST AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THE SERVICE AND/OR ANY LINKED THIRD PARTY WEBSITE.

13. Electronic Communications

By accessing or using the Service, You also consent to receive electronic communications from Us (e.g. responses to Your requests, questions and feedback, announcements, updates, commercial offers, and security alerts through a push notification or by posting notices via the Service).

14. Availability and Termination

14.1. Superbalist will use reasonable endeavours to maintain the availability of the Service, except during scheduled maintenance periods, and reserve the right to discontinue providing the Service, or any part thereof, with or without notice to You.

14.2. We may in Our sole discretion suspend, modify or terminate the Service, with or without notice to you. You agree that Superbalist will not be liable to You in the event that it chooses to suspend, modify or terminate the Service.

14.3. WhatsApp may, in accordance with the WhatsApp Terms and Conditions, at any time, in its sole discretion, refuse or restrict Superbalist from providing the Service. In such an instance Superbalist is not liable for any loss or damages suffered by You as a result of WhatsApp refusing or restricting Us from providing the Service.

14.4. We may blacklist You on Our database, suspend or terminate Your access to the Service, in whole or in part, on notice to you, with immediate effect:(i) if You fail to comply with any requirement of these Terms; or (ii) if We stop providing the Service; or (iv) at any time and without stating any cause.

14.5. In the event of termination of Your access to the Service, You agree to discontinue Your use of the Service. In addition, access to Your User Content may be revoked and removed.

14.6. Superbalist is not liable for any loss or damages suffered by You as a result of any actions taken by Superbalist in terms of this clause 14.

15. Governing Law and Jurisdiction

15.1. These Terms and our relationship and/or any dispute arising from or in connection with these Terms shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Service will constitute Your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms.

15.2. In the event of any dispute arising between You and Superbalist, You hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.

15.3. Nothing in this clause15 or in the Terms limits Your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

16. Notices

16.1. Superbalist hereby selects 13th Floor, Roggebaai Place, On the Square Foreshore, Cape Town as its address for the service of all formal notices and legal processes in connection with these Terms (“Nominated Address”). Superbalist may change this address from time to time by updating these Terms.

16.2. You hereby select the email address or phone number you use for your WhatsApp account as Your Nominated Address.

16.3. Notices must be sent either by hand, prepaid registered post, telefax, text message or email and must be in English.

17. Other Provisions

17.1. We may modify these Terms from time to time if We think it is necessary. If this happens, We will make the changed Terms available on WhatsApp and on our Website and make reasonable efforts to tell You about it, if required by applicable laws.

17.2. Your continued use of the Service after the effective date of an updated version of these Terms will indicate Your acceptance of these Terms, as modified.

17.3. If You disagree with the amendments and updates to these Terms, You must cease using the Service.

17.4. If You have any comments or questions on any part of the Service or any part of these Terms, require support, or have any claims, please contact Us at info@superbalist.com.